Mila IT Centre - Workshop 4 Executives
Handout - C. Radhakrishnan
“We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.”
Daniel Goleman, PhD.
GOOD PERSONALITY
Attributes of a person with “Good personality”?
Good physique
Pleasing manners
Personal and Professional integrity
Trustworthiness and reliability
Good control over body and mind
PERSONAL BENEFITS OF EMOTIONAL INTELLIGENCE
Greater career success
Stronger personal relationships
Increased optimism and confidence
Better health
PROFESSIONAL BENEFITS OF EMOTIONAL INTELLIGENCE
Effective leadership skills
Improved communication
Less workplace conflict
Better problem solving skills
Increased likelihood of promotion
THE FIVE ESSENTIAL COMPETENCIES
A) Relate to Ourselves – 1) Self-Awareness – 2) Self-Regulation – 3) Self-Motivation
B) Relate to Others – 1) Empathy - 2) Effective Relationship
8 MENTAL STEPS TO SELF-MOTIVATION
Use visual motivators: Inspirational quote or poster - Cartoon or joke
Keep positive friends: Those support and build you up
Read and listen well: Books and tapes
Positive self-talk: Be your own best encourager
Life can be tough -get used to it: Life is not always fair; it’s rarely easy. Stop thinking life should be easy.
Keep a positive attitude: Choose your attitude towards your circumstances.
Take a break: Take some time to re-charge your emotional and spiritual batteries.
Share with others: Once you are motivated yourself, start motivating others. It will drive you to new heights of accomplishment!
Ten Commandments of Human Relationships
1. Speak to People
2. Smile at People
3. Call People by Name
4. Be Friendly and Helpful
5. Be Cordial
6. Be Genuinely Interested In People
7. Be Generous With Praise
8. Be Considerate
9. Be Alert
10. Have a Good Sense of Humour
Don't take yourself too seriously. When you add lots of patience, and humility, you will have a recipe for enduring success.
EMOTIONAL INTELLIGENCE MAP
Self-Awareness
Emotional Awareness
Accurate Self-Assessment
Self-Confidence
Self Management
Self Control
Trustworthiness
Conscientiousness
Adaptability
Innovation
Motivation
Achievement Drive
Commitment
Initiative
Optimism
Empathy
Developing Others
Service Orientation
Leveraging Diversity
Political Awareness
Social Skills (Relationships)
Influence
Communication
Conflict Management
Leadership
Change Catalyst
Building Bonds
Collaboration & Cooperation
Team Capabilities
THE MOST IMPORTANT PERFORMANCE DIMENSIONS BEING SOUGHT BY
PROSPECTIVE EMPLOYERS
#1 = Interpersonal Skills
#2 = Ethics and Integrity 80%
#3 = Leadership
#4 = Perseverance
#5 = Knowledge ------------- 20%
THANK YOU FOR YOUR THOUGHTS, REACTIONS, & SUGGESTIONS
You can always email me for clarification or assistance.
smartteacher@rediffmail.com
